Software glitch may disable critical safety systems, prompting major recall.
Chrysler is recalling over 211,000 SUVs and trucks due to a software glitch that could disable the vehicle’s electronic stability control system. This issue could result in a serious safety hazard, as it may compromise the effectiveness of anti-lock braking systems (ABS), crucial for maintaining vehicle control during hard braking.
The affected vehicles are primarily the 2022 Dodge Durango and Ram 2500 and 3500 models. The malfunction occurs within the ABS control module software, potentially making the vehicle more difficult to control in emergency braking situations or under slippery conditions, putting both drivers and passengers at increased risk.
In response to the recall, Chrysler is instructing dealerships to perform free software updates to correct the ABS control module issue. The update aims to ensure the anti-lock braking and stability control systems function properly, restoring essential safety features to the vehicles.
Chrysler plans to notify owners of affected vehicles starting on July 26. Customers will receive detailed instructions on how to proceed with the necessary repairs. Although the service is free, vehicle owners are encouraged to act quickly to prevent any potential safety concerns.
For more information or to check if their vehicle is part of the recall, owners can contact Chrysler’s customer service hotline at 1-800-853-1403. When contacting Chrysler, owners should refer to recall number 55B for accurate identification and faster service.
The recall is a part of Chrysler’s commitment to maintaining safety standards for its vehicles. By addressing the issue proactively, the company aims to minimize potential risks associated with the ABS system malfunction.
Chrysler urges all affected vehicle owners to take advantage of the free repair offer and to schedule an appointment at their nearest dealership as soon as they receive notification, ensuring their vehicle remains safe for use.